Privacy Policy

Last Updated: 12 Dec 2024

At Rebalanced with Ginger Nutrition and Lifestyle Coaching (“us,” “we,” or “our”), we are committed to protecting your privacy and ensuring your personal information is handled with care. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services and website at https://rebalanced.com.au (the “Service”).

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree, please refrain from using our Service.

1. Information We Collect

We may collect the following types of personal information to provide and improve our services:

Personal Information You Provide:

  • Name
  • Email Address
  • Phone Number (if applicable)
  • Information related to your health and lifestyle (for coaching purposes)

Automatically Collected Information:

  • IP Address
  • Browser type and version
  • Pages visited, time and date of visits, and time spent on pages

2. How We Use Your Information

We collect your information to:

  • Provide and personalize our coaching services, including the Vitality Roadmap Program and other offerings.
  • Communicate with you regarding appointments, updates, and relevant materials.
  • Process payments securely via third-party payment platforms (e.g., Stripe).
  • Send newsletters, updates, or promotional materials (if you’ve opted in).
  • Analyze website usage to improve user experience.

3. Cookies

Our website uses cookies to enhance functionality and analyze user behavior. Cookies are small files stored on your device. You can adjust your browser settings to disable cookies, but some features of our website may not function properly as a result.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

  • Service Providers: Third-party vendors (e.g., Stripe, scheduling tools) who perform services on our behalf. These providers are bound by confidentiality agreements.
  • Legal Obligations: If required by law or subpoena, we will disclose your information to comply with legal processes.

5. Data Security

We use commercially reasonable measures to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure.

6. Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites.

7. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover such information has been collected, it will be deleted promptly.

8. Your Data Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for marketing communications at any time.
  • Request a copy of the information we have about you.

To exercise these rights, please contact us using the details provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: ginger@rebalanced.com.au
Website: https://rebalanced.com.au